This section uses one running example across all guides: an internal enterprise assistant. The assistant searches company documents, runs text-to-SQL queries, calls tools (tickets, email, web fetch), and enforces role-based access control (RBAC). HR/finance intents and tool-enabled turns are Tier 3; read-only policy Q&A is Tier 2 (tiering). You can apply these frameworks to simple RAG chatbots, agentic RAG, text-to-SQL agents, multi-agent workflows, and multi-turn assistants.
One reference table of every metric, eval, and guardrail check with formulas, ground-truth needs, methods, and costs, plus guardrail measurement, statistics for release gates, and quick picks
Keep the Metric cheatsheet open as a quick reference while you build.
Score your system with the Maturity model now and repeat the assessment every quarter.
flowchart LR
A["Playbook: the phases"] --> B["Eval selection: what to measure"]
A --> C["Guardrail selection: what to enforce"]
B --> D["Metric cheatsheet: lookup"]
C --> D
D --> E["Maturity model: where you stand, what next"]